Patient tech help, in plain English.
Friendly, unhurried help in your home and over the phone — your phone, computer, TV, and Wi-Fi — plus a free help line you can text or call any time something feels off, day or night. No judgment. No jargon. Just help.
★ 5.0 on Google from 12 reviews, read October 2026 · The free help line answers 24/7. For hands-on help, Thomas comes to you.
🛡️ Free scam checks, any time
PLAIN
ENGLISH
Meet Red Rock Buddy — and the real person behind him.
Red Rock Buddy answers our help line. Thomas comes to your home. Between the two of them, a straight answer is always within reach.
💬 Red Rock Buddy — the free 24/7 help line
Free tech support over the phone, day or night. Text or call (928) 399-7366 with any tech question — or a message that looks suspicious — and Buddy answers on the spot. It costs nothing to ask, as often as you need.
Red Rock Buddy is a smart computer assistant, not a live person; Thomas sees every conversation. That is how the line can answer at any hour, free of charge. It speaks plain English and never asks for passwords or banking details.
Text Buddy — it's free🏠 Thomas — the person who comes to you
Real, in-person help in your home. When something needs hands-on attention — a new computer, a printer that won't behave, a lesson at your own kitchen table — Thomas comes to you, anywhere from Sedona to Camp Verde, and stays until it makes sense.
In-home visits are $95 for the first hour. Red Rock Buddy can set up a visit for you, or you can book online.
Book a visit with ThomasIf it plugs in or connects, I've got you.
- Smartphones & tablets — iPhone, iPad, Android
- Computers — Windows & Mac
- Wi-Fi & internet trouble
- Smart TVs & streaming — Netflix, YouTube & more
- Printers, email & passwords
- Photos & backups
- Video calls with family
- Hearing-aid & Bluetooth pairing
- Cutting down robocalls & spam
- Anything that "just stopped working"
Don't see your problem here? Text a photo of it to the Buddy line — (928) 399-7366 — and you'll get a plain-English answer, any time of day, at no charge.
Spot the tricks before they cost you.
The fake "virus" pop-ups. The "IRS" calls demanding gift cards. The "tech support" that asks for remote access. I teach you to recognize every one of them in plain English — and you can text the Buddy line anything suspicious, any time, free, before you click or pay.
My promise — and Buddy's: we will never ask for your passwords or banking details, and we will never tell you to give anyone remote access to your device.
📍 It happened right here in Sedona.
A Sedona neighbor in her 90s got a phone call from someone claiming to be her bank: her account was "compromised," and to protect it she needed to buy gift cards, hand them to a courier — and tell absolutely no one. It sounded urgent. It sounded official. She was already headed out the door, bag in hand, when an Uber driver pulled into her driveway by mistake.
He happened to be a retired police officer. She asked if he was the courier. He saw her face, put it together, and said the six words that saved her: "That's a scam. Don't do it." When he picked up her phone, the scammer had already hung up and vanished. "I think the good Lord sent him there," she said afterward. Read the story (FOX 10) →
The pattern to remember: urgency, secrecy, gift cards, couriers. Any one of those means stop and check with someone first. Your bank will never send a courier for cards, and no real helper ever demands secrecy. That neighbor got a miracle in the driveway — Scam Shield means you don't have to count on one. Text the line before you click, pay, or hand anything over. That's what it's for, and it's free.
From "what did I press?" to "that was easy."
Every week I sit at kitchen tables just like this one. Something's frozen, something's beeping, something wants a password nobody remembers — and twenty patient minutes later, it all makes sense. The job isn't just fixing it. It's leaving you comfortable with it.
With a Tech Buddy membership, that feeling is a text away all year — and the help line never closes. See what membership includes ↓
One visit, or a buddy all year.
Single visit
$95 first hour, in your homeNo surprises, no upsells. I come to you, we fix it together, and I explain it so it sticks. Most visits run one to two hours.
Book a visitTech Buddy Membership
$49/mo no contract · cancel anytime- ☎️ Unlimited help by text or phone, with Thomas's personal follow-up (fair use)
- ⚡ Priority — members go to the front of the line
- 🏠 One in-home check-up each quarter
- 💵 Member rate on extra visits — $75 instead of $95
- 🛡️ Scam & safety checks any time
★★★★★ “I have a monthly support subscription, and am now tech-worry free. Thank you, Thomas!” — Scott B., Google review
★★★★★
“He is patient with people having little knowledge of PC like us. He helped us setting up our new PC with Window 11, transferred all the data and pictures from old computer to the new.”
— Emily · Google review
★★★★★
“Has helped me many times when I had tech problems and didn't know where to turn. Friendly and courteous and priced very reasonably.”
— Paul · Google review
Give Mom or Dad peace of mind.
Live far away and worry about your parents and technology — or the scams aimed at them? A patient local person is one call away.
Helping a parent in Sedona from out of state
Call or text (928) 399-7366 to set up a visit or the $49/month membership for your parent. Thomas confirms the appointment directly with them, and can call you afterward to let you know how it went. The $49/month membership can be paid online from anywhere; how an out-of-state family member pays for a single $95 visit is still being worked out — ask when you call.
Away for the season? Your home's tech shouldn't be a mystery.
Cameras go offline, Wi-Fi drops, smart locks misbehave — and nobody notices until you land. I watch it while you're away and have everything ready before you arrive.
Tech Watch — $79/mo
Monthly remote check of Wi-Fi, cameras, locks & thermostat · pre-arrival prep each season · priority on-call when you're in town.
À la carte
Pre-arrival "make it all work" visit — $129 · one-off remote check — $39 · Tech Watch Plus with a monthly in-person visit — $129/mo.
Who this is for
- Seniors who want a patient teacher, not a rushed technician
- Adult children who want someone trustworthy looking out for their parents
- Second-home owners who need a go-to tech person in Sedona
- Anyone tired of feeling talked down to
Where I help: No travel charge in Sedona, Village of Oak Creek, Cornville, Cottonwood, Clarkdale, Camp Verde, Rimrock and Lake Montezuma. Flagstaff, Prescott and Prescott Valley by appointment, $60 trip charge. See every town — Areas We Serve →
How it works
Tell me what's going on.
Or we handle quick things right over the phone.
We fix it together — and I make sure you understand it.
Questions people ask first.
Finding help
Who fixes computers for seniors in Sedona?
Sedona Tech Solutions offers patient, in-home tech help built for seniors in Sedona, Arizona. Thomas comes to your home, explains everything in plain English, and never rushes you. Call or text (928) 399-7366 any time to get started.
Will you explain things patiently?
Always. Plain English, your pace, no rushing, no judgment. I'm not done until it makes sense.
Who answers when I text or call (928) 399-7366?
Red Rock Buddy, our free 24/7 help line. Red Rock Buddy is a smart computer assistant, not a live person; Thomas sees every conversation. That is how the line can answer at any hour at no charge. It gives plain-English answers and scam checks on the spot, and Thomas follows up personally whenever a visit or a call from a real person is needed.
Is there in-home tech help near Cottonwood?
Yes. Thomas serves Cottonwood, Clarkdale and Cornville with the same in-home visits as Sedona. Call or text (928) 399-7366 to book a visit.
Do you help with phones, TVs and Wi-Fi too, or just computers?
Far more than just computers — smartphones and tablets (iPhone, iPad, Android), Windows and Mac computers, Wi-Fi and internet trouble, smart TVs and streaming, printers, email, and passwords are all covered. If it plugs in or connects to the internet, text a photo of the problem to (928) 399-7366 and you'll get a plain-English answer.
How fast can someone come out?
Most in-home visits are scheduled within a few days, depending on the calendar. Quick questions don't have to wait — text or call Red Rock Buddy, our free 24/7 help line, at (928) 399-7366 any time, day or night, for a fast plain-English answer or a scam check, even when the in-home visit itself is a few days out.
🛡️ Scam protection
I got a text/email that looks suspicious — what should I do?
Don't click any links and don't call any phone number included in the message. Instead, text a photo of it to (928) 399-7366 — Red Rock Buddy, our free 24/7 help line, will look at it and tell you plainly whether it's a scam, any time of day, at no cost to ask.
Is there a phone number seniors can call to check if something is a scam?
Yes — (928) 399-7366 is a free scam-check line, open 24/7, and Red Rock Buddy answers it. Call or text it before you click a link, answer a suspicious call, or hand over any information, and you'll get a straight answer.
Someone remote-controlled my computer / I gave a caller my information — what now?
Stay calm and hang up right away — don't pay anyone or provide more information. Call or text the help line at (928) 399-7366 — Red Rock Buddy will walk you through the first steps of locking things down, and Thomas is alerted right away to follow up. There's no guarantee any situation can be fully undone, but getting help quickly matters.
What are the most common scams hitting Sedona-area seniors right now?
The scams that show up again and again are fake "your computer has a virus" pop-ups demanding a call, "grandchild in trouble" phone calls asking for money, texts about a missed package delivery with a link to click, and any request to pay with gift cards. If something like this happens to you, text a photo to (928) 399-7366 for a free scam check.
Visits & pricing
How much does an in-home visit cost?
$95 for the first hour, with no surprise fees. Tech Buddy members pay $75 for extra visits instead of the full rate. Texting or calling the free help line costs nothing for everyone. Call or text (928) 399-7366 to book.
What does the Tech Buddy Membership include?
The Tech Buddy Membership is $49 a month with no contract, and includes unlimited friendly help by text or phone with Thomas's personal follow-up, priority scheduling, one in-home check-up each quarter, the $75 member rate on extra in-home visits, and scam or safety checks any time. The help line itself is free for everyone — membership adds Thomas's personal help, the priority, and the member pricing. Call or text (928) 399-7366 to join.
Do you charge for travel?
No travel charge in Sedona, Village of Oak Creek, Cornville, Cottonwood, Clarkdale, Camp Verde, Rimrock and Lake Montezuma. Flagstaff, Prescott and Prescott Valley by appointment, $60 trip charge.
Can I book help for a parent who lives in Sedona if I live somewhere else?
Yes. Call or text (928) 399-7366 to set up a visit or the $49/month membership for your parent. Thomas confirms the appointment directly with them, and can call you afterward to let you know how it went. The $49/month membership can be paid online from anywhere; how an out-of-state family member pays for a single visit is still being worked out — ask when you call.
Ready for a tech buddy?
Book a visit, join the $49/month membership, or just text the help line and see what it feels like to get a straight answer.
Book a Visit Become a Member — $49/mo 💬 Text Red Rock Buddy, free — (928) 399-7366