Patient tech help, in plain English.
Friendly, unhurried help in your home and over the phone — your phone, computer, TV, and Wi-Fi — plus a scam-check line you can text any time something feels off. No judgment. No jargon. Just help.
★ 5.0 on Google · The help line answers 24/7 — for hands-on help, Thomas comes to you.
🛡️ Scam Shield included
PLAIN
ENGLISH
If it plugs in or connects, I've got you.
- Smartphones & tablets — iPhone, iPad, Android
- Computers — Windows & Mac
- Wi-Fi & internet trouble
- Smart TVs & streaming — Netflix, YouTube & more
- Printers, email & passwords
- Photos & backups
- Video calls with family
- Hearing-aid & Bluetooth pairing
- Cutting down robocalls & spam
- Anything that "just stopped working"
Don't see your problem here? Text a photo of it to the Buddy line — (928) 399-7366 — and you'll get a plain-English answer, any time of day.
Spot the tricks before they cost you.
The fake "virus" pop-ups. The "IRS" calls demanding gift cards. The "tech support" that asks for remote access. I teach you to recognize every one of them in plain English — and you can text me anything suspicious, any time, before you click or pay.
My promise: I will never ask for your passwords or banking details, and I will never tell you to give anyone remote access to your device.
📍 It happened right here in Sedona.
A Sedona neighbor in her 90s got a phone call from someone claiming to be her bank: her account was "compromised," and to protect it she needed to buy gift cards, hand them to a courier — and tell absolutely no one. It sounded urgent. It sounded official. She was already headed out the door, bag in hand, when an Uber driver pulled into her driveway by mistake.
He happened to be a retired police officer. She asked if he was the courier. He saw her face, put it together, and said the six words that saved her: "That's a scam. Don't do it." When he picked up her phone, the scammer had already hung up and vanished. "I think the good Lord sent him there," she said afterward. Read the story (FOX 10) →
The pattern to remember: urgency, secrecy, gift cards, couriers. Any one of those means stop and check with someone first. Your bank will never send a courier for cards, and no real helper ever demands secrecy. That neighbor got a miracle in the driveway — Scam Shield means you don't have to count on one. Text me before you click, pay, or hand anything over. That's what this line is for.
From "what did I press?" to "that was easy."
Every week I sit at kitchen tables just like this one. Something's frozen, something's beeping, something wants a password nobody remembers — and twenty patient minutes later, it all makes sense. The job isn't just fixing it. It's leaving you comfortable with it.
With a Tech Buddy membership, that feeling is a text away all year — and the help line never closes. See what membership includes ↓
One visit, or a buddy all year.
Single visit
$95 first hour, in your homeNo surprises, no upsells. I come to you, we fix it together, and I explain it so it sticks. Most visits run one to two hours.
No travel charge — anywhere from Sedona to Camp Verde.
Book a visitTech Buddy Membership
$49/mo no contract · cancel anytime- ☎️ Unlimited friendly help by text or phone (fair use)
- ⚡ Priority — members go to the front of the line
- 🏠 One in-home check-up each quarter
- 💵 Member rate on extra visits — $75 instead of $95
- 🛡️ Scam & safety checks any time
★★★★★ “I have a monthly support subscription, and am now tech-worry free.” — Scott B., Google review
★★★★★
“He is patient with people having little knowledge of PC like us. He helped us setting up our new PC with Window 11, transferred all the data and pictures from old computer to the new.”
— Emily · Google review
★★★★★
“Has helped me many times when I had tech problems and didn't know where to turn. Friendly and courteous and priced very reasonably.”
— Paul · Google review
Give Mom or Dad peace of mind.
Live far away and worry about your parents and technology — or the scams aimed at them? A gift membership means a patient local person they can always reach. Prepaid, one-time — no surprise charges on anyone's card, ever.
Every gift includes a printable gift certificate with your personal note — and I personally call your parent to welcome them within two days, so the gift starts with a friendly voice, not a login. Questions first? Just ask →
New phone? New computer? Don't spend a weekend fighting it.
Nearly 3 in 4 adults over 65 say they need help setting up new technology. That's exactly what this is: I unbox it, move everything over — photos, contacts, passwords, favorites — set it up safely, and then teach you until you're comfortable. Unhurried, in your home.
- $179 — one device, everything transferred & taught
- $279 — two devices in one visit (new phone + computer)
- $149 — member rate
A lifetime of photos — safe, organized, and shared.
The average phone holds ~2,400 photos — yet only about 1 in 3 people back them up, and nearly 30% have already lost treasured photos for good. One drop, one theft, one bad update.
The Starter Rescue — $249 flat: up to 3 hours in your home. We gather every photo from every device into one place, clear the duplicates, set up automatic cloud backup, create a shared family album, and I show you how it all works.
Add-ons: print & slide scanning (managed for you, at cost + $25 handling) · digital photo frame set up for the family — $99 · memorial & anniversary slideshows — $149.
Away for the season? Your home's tech shouldn't be a mystery.
A quarter of Sedona homes sit empty part of the year. Cameras go offline, Wi-Fi drops, smart locks misbehave — and nobody notices until you land. I watch it while you're away and have everything ready before you arrive.
Tech Watch — $79/mo
Monthly remote check of Wi-Fi, cameras, locks & thermostat · pre-arrival prep each season · priority on-call when you're in town.
À la carte
Pre-arrival "make it all work" visit — $129 · one-off remote check — $39 · Tech Watch Plus with a monthly in-person visit — $129/mo.
Who this is for
- Seniors who want a patient teacher, not a rushed technician
- Adult children who want someone trustworthy looking out for their parents
- Second-home owners who need a go-to tech person in Sedona
- Anyone tired of feeling talked down to
How it works
Tell me what's going on.
Or we handle quick things right over the phone.
We fix it together — and I make sure you understand it.
Where I help: Sedona · Village of Oak Creek · Cornville · Cottonwood · Clarkdale · Camp Verde · Rimrock & Lake Montezuma. No travel charge anywhere in the Verde Valley. See every town — Areas We Serve →
Common questions
How much does it cost?
$95 for the first hour of an in-home visit. Members pay $75 per extra visit — and $49/month covers unlimited quick help by text or phone, priority scheduling, and a quarterly check-up.
Do you come to me?
Yes — I come to your home anywhere from Sedona to Camp Verde with no travel charge, including the Village of Oak Creek, Cornville, and Cottonwood. Quick questions are often solved right over the phone or by text.
Will you explain things patiently?
Always. Plain English, your pace, no rushing, no judgment. I'm not done until it makes sense.
What's the (928) 399-7366 number?
Our smart help line — it answers 24/7 for quick questions and scam checks. For hands-on help, you book Thomas for a visit.
Can I buy this for my parents?
Yes! Gift memberships are prepaid bundles (3, 6, or 12 months) with a printable certificate and a personal welcome call to your parent. See gifts →
Ready for a tech buddy?
Book a visit, or just text the help line and see what it feels like to get a straight answer.